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Managing Change Overview and Standards

The Managing Change modules are mapped to National Occupational and Apprenticeship Standards. Below is an overview of the module and which of the standards it relates to.

Managing Change

Content Summary

Awareness
  • Change is the only constant
Desire
  • The impact of ‘forces for change
Ability
  • What makes the difference between
    good and bad change.
  • The 5 stages of the change cycle.
  • 4 fundamentals of managing change
Duplication
  • Managing change effectively.

Learning Outcomes

  • How to spot change coming.
  • How to prepare self and others for change.
  • How to implement and manage change effectively.

National Occupational Standard Element

C5
  • Plan change
K1
  • The main models and methods for managing change effectively, and their strengths and weaknesses.
C6
  • Implement change
PC1
  • Put into practice the strategies and plans for change in line with the available resources.
PC7
  • Make sure change is effective and meets the requirements of the organisation.
K8
  • How to manage expectations during change.

Apprenticeship Standard Team Leader / Supervisor
Gov Doc ST0384/01

Interersonal Effectiveness – excellence – managing people and developing relationships
  • Leading people
  • Managing people
  • Building relationships
  • Communication
Organisational Performance - delivering results
  • Operational management
  • Project management
Personal Effectiveness – managing self
  • Decision making
What is required (developed and exhibited in the workplace)
  • Takes responsibility
  • Inclusive
  • Agile
  • Professionalism

Apprenticeship Standard for Operations/Departmental Manager Gov Doc ST0385/01

Organisational Performance - delivering results 
  • Operational management
  • Project management 
Interpersonal Excellence - managing people and developing relationships 
  • Managing people
  • Leading people
  • Building relationships
  • Communication
Personal Effectiveness – managing self
  • Decision making
What is required (developed and exhibited in the workplace)
  • Takes responsibility
  • Inclusive
  • Agile
  • Professionalism

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